Shipping & Handling


Once an order is placed, we cannot alter it aside from address changes which can be accommodated within 48 hours of an order being placed.


Orders may be queued for shipping but may not yet have live tracking data. Live tracking is available for select carriers but may take as much as 72 hours to populate in 3rd party systems depending on the respective shipment. Freight tracking, particularly for White Glove LTL deliveries and oversized items may not indicate live tracking. 


Please note that estimated shipping times are subject to availability of products and/or manufacturer's availability. We make every effort to communicate the most current and accurate product availability information. If there is an extended lead time, we will alert you via email as soon as we are made aware from the manufacturer and freight partners.

In the event you would like to cancel the item/order, please submit your request to for further assistance. Our team will check the current status, verify the order has not yet been dispatched and process your request accordingly.  Orders that have already been docked and are released for shipment cannot be canceled. Please note, white glove shipments and other specialty shipments traveling via 3rd party freight carriers do not always show live tracking.


In the event that the package is not received or lost in transit, but shows delivered to the shipping address associated with the order, Maestri Studio will not be liable for non-receipt of goods or replacement of goods but can assist in filing a claim with the respective carrier.